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RADAR is Australia's leading independent financial shareholder contact and management centre helping companies communicate their messages and manage their investor base.
We assist our clients in creating and executing shareholder communications and helping shareholders in understanding the complex financial transactions impacting their organisation, enabling them to make informed decisions. Working in partnership with the company, corporate advisors or brokers, RADAR ensures that your shareholder asset base is well managed and informed.
Strategic planning of shareholder communication
Shareholder capital raising telephone campaigns
Proxy Solicitation
Shareholder perception research
Beneficial owner analysis
Shareholder newsletters & announcements
Canvassing Shareholders during a takeover or merger
Unmarketable-parcel cleanup programs & lost shareholder
Shareholder Information Line
Strategic planning of shareholder communication: telephone, email, mail
Planning your approach to communicating with shareholders is vitally important and should be part of your corporate governance policy ie. a shareholder communications policy. Rather than contact shareholders only with an annual report and notice of an AGM, RADAR can help you manage ongoing communications that will facilitate company and Board support and increase shareholder understanding of the issues that face management.
For example RADAR has the experience to plan and implement a comprehensive contact program for your shareholders from inbound telephone enquiry lines through to outbound proactive telephone campaigns. We can even maintain and manage your shareholder email database.
Shareholder capital raising telephone campaigns including share purchase plans, rights issues, share buy back, dividend reinvestment and option schemes
The mechanics of a capital issue can often be confusing for shareholders. A planned telephone campaign can greatly increase understanding of the issues and enhance take-up rates.
Key Benefits:
Proven 3-fold increase in uptake rates
Reinforce key company messages and company objectives
Can provide grassroots feedback to the company from shareholders
Proxy Solicitation
Retail Shareholders can be the difference between success and failure when their support is needed during a crucial vote or corporate action. Documentation sent to shareholders can often be confusing and can lead to shareholders being reluctance to participate. The key to a successful vote is to mobilize your shareholders quickly, with the right messages.
Key Benefits:
Mobilise support for important votes
Increase in participation rates
Can identify nominee holdings
Reinforces key messages and importance of participation
Identifies issues and answers shareholder questions
Shareholder opinion research and anecdotal feedback
Managing shareholder communications in-house is costly and time consuming- the solution is to treat investors as you would valuable customers, understanding their needs and creating a strong relationship with them.
RADAR is experienced in researching retail shareholder opinion and attitudes which provides Directors, the board and senior management with useful insights into likely shareholder response to takeover offers, merger proposals, corporate governance and other issues. Research can also identify any key issues/drivers that may influence shareholder voting and company opinion.
Key Benefits
Understanding of issues facing the company & of shareholders
Can seamlessly deliver support strategies in terms of investor relations & financial & corporate pr within RADAR
Feedback can be utilized to set communication and investor relations policies & programs
Feedback can provide strategic and tactical leverage prior to a takeover, merger vote or other critical corporate action
Beneficial owner analysis
Whether you're facing an ownership contest, an AGM, or carrying out an investor-relations programme, you need to identify your main decision-makers. RADAR can analyse the company's beneficial owners and evaluate the ownership base- on many occasions major shareholders may be hidden behind custodian or nominee names. In fact most companies can't identify many of their institutional or retail investors and it is vital when every vote counts.
RADAR has the resources to search for and identify your shareholders, so you know where people are and can predict how they will vote, carrying out your corporate strategy as effectively as possible.
Key Benefits:
Can access custodial relationships and ultimate beneficial ownership of shares or bonds.
We provide a list of active investment managers (linking beneficial owners and custodians when available) as well as institutional profiles for each investment house.
Shareholder newsletters and announcements
Retail shareholders invest in a company for a variety of reasons. A regular newsletter allows shareholders to feel part of the company and to understand the reasons behind management decisions and company initiatives. If shareholders understand what is going on within a company, and have access to information then mobilizing their support (capital raising, proxy solicitation, merger etc.) becomes easier.
Key Benefits:
Keeps shareholders in touch with the company- no surprises at AGM
Allows for full disclosure
Gives shareholders greater understanding of management decisions
Canvassing Shareholders during a takeover or mergers
Retail Shareholders often feel uninformed and confused by the wealth of paperwork that can accompany a takeover or acquisition. Many will rely on Board recommendations, analyst reports and the media to make a decision. Involvement of an experienced professional shareholder response firm to help manage shareholder communication during a bid period can mobiles support for your action while mitigating the risk around compliance with the Financial Services Reform Act 2001.
Key Benefits:
Ensures shareholders understand the key issues of the offer and the importance of action
Allows for shareholders to know the Board recommendations and what they need to do to participate
Employ an independent third party expert in managing the recording and storage of shareholder communication during a bid
Can make the difference between success and failure
Unmarketable-parcel cleanup programs & lost shareholder campaigns
Prior to sending out your paperwork, engage a specialist shareholder contact centre to find lost and missing shareholders. In a recent corporate action, which RADAR undertook, nearly 10% of the register was 'returned mail'. That is shareholders who are un-contactable. During a recent campaign RADAR was able to locate 55% of these shareholders, which not only saved the company money in the long run but ultimately helped the success of the action.
Key Benefits:
Reduces cost of managing lost shareholders or
Reduces cost of servicing those shareholders with unmarketable parcel
Good corporate governance
Shareholder Information Line
An investor hotline offers a direct communications line between the investor and the company especially in times of uncertainty, crisis or change. This could take the format of an in-bound or an out-bound call line. Outsourcing an Shareholder Information Line can free your Investor Relations Officer and key Management personnel allowing them to concentrate on communications with other key stakeholders.
Key Benefits:
Good shareholder governance
Reduce management disruption
Increases shareholder participation and understanding of the issues |
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